Flower Subscription Terms & Conditions

By purchasing a Dragonfly Flower Farm (DFF) Subscription, for yourself or as a gift, you agree to the following Flower Subscriptions Terms & Conditions as the recipient.

PAYMENT FOR FLOWER Subscription

I understand that once I sign up and pay for my subscription in full, I have secured my place in the DFF Flower Subscription for the respective season. 

There are no refunds, either full or partial, for cancellation of my DFF Subscription once purchased. Customers  may choose to find an alternate person to buy out the rest of the season’s share, and the subscription will be transferred to the alternate person. The alternate person will pay the original shareholder directly. I (the purchaser) understand that I am responsible for informing The DFF if such a transfer occurs.

Start Dates for Flower subscription

I understand that the start date of each Flower Subscription share is flexible, based on seasonal conditions and product availability. I am aware that DFF will communicate via email to inform all customers of updates and the official start date, and that it is my responsibility to contact DFF via email at Dragonflyflowerfarm@outlook.com if I am not receiving notifications near the projected CSA start date.

Picking Up My Flower Subscription

I understand that my subscription will be either available for pick up at DFF on Wednesday afternoon from 3-7 pm or  delivered weekly to my address Thursday mornings. If I am having flowers delivered, it is my responsibility to leave a bucket of fresh water on my porch if I will not be home. If I am out of town or unable to pick up or  for any reason, I understand that it is my responsibility to find a substitute to collect my subscription. If I am unable to pick up my share I will entitle a friend to do so. I understand that if my share is not picked up on the designated day, within the designated time, I forfeit that share and that it will be donated at the discretion of the farmer. I will not receive credit or a refund for any shares that I do not pick up.

Pick up time parameters are set for the entirety of the season. 

SPLITTING MY SUBSCRIPTION

I may coordinate the splitting of my flower subscription  with another individual. I understand that DFF does not facilitate such arrangements, and does not coordinate special payment on split shares. I will make all arrangements myself for collecting payment from the individual with whom I am splitting my SUBSCRIPTION.

VACATION

If I am out of town, I understand I am responsible for sending a proxy in my place to collect my subscriptions or provide an alternative address for delivery.

COMMUNICATION

I understand that email is how DFF communicates updates and changes, as well how they distribute the weekly newsletter during the season. By signing up for the subscription I understand that I will be added to the weekly email list, and I agree to add dragonflyflowerfarm@outlook.com to my email contacts.

The DFF will not be held responsible for miscommunications due to e-mails going to the Spam folder or Promotions tab. I will notify the farm immediately if I do not receive an e-mail receipt of my payment or my weekly subscription emails.

Thank you for supporting my flower farm!